Last Updated: April 09th, 2026

Fairworld Immigration Consulting respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information through our website and related communications.

This policy is intended to reflect applicable Canadian private-sector privacy principles, including PIPEDA, which applies to private-sector organizations collecting, using, or disclosing personal information in the course of commercial activities. PIPEDA requires organizations to handle personal information by fair and lawful means, with consent, and only for reasonable stated purposes.

1. Who We Are

Fairworld Immigration Consulting is a Canadian immigration consulting business operating through licensed immigration consultants, including Pavel Turban (RCIC, Licence No. R518359) and Mathai George Nooranal (RCIC-IRB, Licence No. R712642).

The website currently provides communication channels including email, phone, contact form, WhatsApp link, social media links, and location/contact information.

2. What Personal Information We May Collect

Depending on how you interact with us, we may collect personal information such as:

  • your name,
  • phone number,
  • email address,
  • mailing or location details if you provide them,
  • inquiry details and message contents,
  • immigration matter details you choose to share,
  • appointment, consultation, or retainer information,
  • payment-related information where applicable,
  • documents and identification provided during a consultation or retained service,
  • website usage information, browser/device information, and cookie-related information.

We collect only the information reasonably necessary for the purposes described in this policy.

3. How We Collect Personal Information

We may collect personal information:

  • directly from you through the website contact form,
  • when you email us,
  • when you call us,
  • when you contact us through WhatsApp,
  • when you book a consultation or request services,
  • when you provide documents or information during an assessment or retained matter,
  • automatically through cookies or analytics-type technologies when you use the website,
  • from third parties where you authorize it or where it is reasonably required for your matter.

4. Why We Collect and Use Personal Information

We may use personal information to:

  • respond to inquiries,
  • assess whether our services may be appropriate,
  • communicate with you,
  • schedule consultations,
  • provide immigration consulting services,
  • prepare, review, submit, or support applications where retained,
  • verify identity and instructions,
  • maintain client records,
  • issue invoices and process payments,
  • improve website performance and user experience,
  • comply with legal, professional, regulatory, insurance, accounting, or recordkeeping obligations,
  • protect against fraud, misuse, security incidents, or unauthorized activity.

We will not use your personal information for unrelated purposes without appropriate notice or consent unless permitted or required by law.

5. Consent

By submitting information through the website, email, phone, WhatsApp, or other communication channels, you consent to our collection, use, and disclosure of your personal information for the purposes reasonably connected to your inquiry or file.

Where required, we will seek additional or express consent for more sensitive uses.

You may withdraw consent, subject to legal, contractual, regulatory, or practical restrictions. Withdrawing consent may affect our ability to respond, continue service, or act on your matter.

6. Communications and Marketing

If you contact us, we may respond using the contact information you provide.

Where permitted by law, we may also send service-related follow-ups or relevant business communications connected to your inquiry or client relationship. If we send commercial electronic messages, we aim to do so in accordance with applicable consent and unsubscribe requirements.

You can ask us at any time not to send promotional or non-essential communications.

7. Cookies and Similar Technologies

This website may use cookies, log data, pixels, embedded content, and similar technologies for purposes such as:

  • basic site functionality,
  • remembering preferences,
  • performance measurement,
  • website traffic analysis,
  • security,
  • improving user experience.

Third-party content or links, such as social media buttons, review integrations, map links, or messaging tools, may also place or read cookies according to their own policies if you interact with them.

You can often control cookies through your browser settings, but disabling some cookies may affect site functionality.

8. Blogs, Forms, and Educational Content

Our blogs, articles, FAQs, and educational pages are intended for informational purposes only. If you contact us about a blog or legal topic, we may use your inquiry details to respond and assess whether a consultation is appropriate.

Blog content should not be treated as individualized legal advice, and sending us a question does not by itself make you a client.

9. Third Parties We May Share Information With

We do not sell personal information.

We may disclose personal information where reasonably necessary to:

  • consultants or staff working on your matter,
  • secure technology or hosting providers,
  • payment processors,
  • translators, agents, couriers, or service providers engaged for your file,
  • government departments, tribunals, regulators, or agencies where you retain us and authorize representation,
  • insurers, accountants, auditors, or legal advisors,
  • law enforcement, courts, regulators, or authorities where required or permitted by law.

Any third-party service provider handling personal information for us is expected to do so only for authorized purposes and with reasonable safeguards.

10. International or Cross-Border Handling

Some service providers or technology systems may store or process data outside your province or outside Canada. Where this occurs, your information may be subject to the laws of those jurisdictions.

We seek to use reasonable measures to protect information regardless of where it is processed.

11. Safeguards

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including steps intended to protect against unauthorized access, loss, misuse, or disclosure.

However, no website, email system, mobile messaging service, or online transmission method is completely secure. For that reason, we cannot guarantee absolute security.

12. Retention

We retain personal information only as long as reasonably necessary for the purposes for which it was collected and as required by applicable law, regulatory obligations, professional standards, insurance requirements, dispute management, or recordkeeping needs.

When information is no longer required, we will seek to delete, anonymize, or securely destroy it where reasonably practical.

13. Access, Correction, and Privacy Requests

Subject to applicable law, you may request access to the personal information we hold about you and request correction of inaccurate or incomplete information.

To make a privacy request, please contact us using the details below. We may need to verify your identity before responding.

14. Breach Response

If we become aware of a breach of security safeguards involving personal information, we will assess it and take steps required or appropriate under applicable law. Under PIPEDA, organizations must report and notify certain breaches that pose a real risk of significant harm and keep records of all breaches of security safeguards.

15. Children’s Privacy

This website is not directed to children, and we do not knowingly collect personal information from children through the website except where information is voluntarily provided by a parent, guardian, or authorized adult in connection with an immigration matter.

16. Third-Party Websites

Our website contains links to third-party websites and services, including government sites, social media platforms, WhatsApp, maps, and other resources. Their privacy practices are governed by their own policies, not ours. We encourage you to review those policies before sharing information with them.

17. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted on the website with a revised effective or last updated date.

18. Contact Us About Privacy

For privacy questions, access requests, correction requests, or concerns, please contact:

Fairworld Immigration Consulting
Email: mgn@fairworldimmigration.ca
Phone: 604 902 6356

Mailing or office addresses currently shown on the website:

  • #300, 3665 Kingsway, Vancouver, BC V5R 5W2
  • 757 W Hastings St #223, Vancouver, BC V6C 1A1